Privacy & Cookies Policy

PerplexAI.net
Effective Date: 14 August 2026
Last Updated: 14 August 2026

PerplexAI.net is an AI-services platform operated by Webnatics LTD. This Cookie Policy explains how PerplexAI.net uses cookies and similar technologies when you visit our website, create or use an account, interact with our AI voice or text-to-speech tools, or otherwise use our services.

This Policy applies to both registered users and non-registered visitors. Please read it together with our Privacy Policy, which explains how we process personal data, including data collected through cookies and similar technologies.

1. What Are Cookies?

Cookies are small data files placed on, stored in or accessed from your device when you visit a website or use an online service. Cookies help websites operate securely, remember choices, recognise sessions and understand how services are used.

We may also use similar technologies such as pixels, tags, local storage, software development kits (SDKs), browser or device identifiers and similar tools. References to cookies in this Policy include these technologies where applicable.

  • Session cookies are removed when you close your browser or end a session.
  • Persistent cookies remain on your device for a set period or until you delete them.

2. How We Use Cookies

PerplexAI may use cookies and similar technologies to:

  • Keep the website and account areas secure and functional.
  • Maintain logged-in sessions and support account authentication.
  • Remember preferences and essential user selections.
  • Support checkout, payments and fraud prevention, where applicable.
  • Provide AI project-dashboard and platform functionality.
  • Measure website traffic, feature use, errors and performance.
  • Understand general interaction patterns and improve the user experience.
  • Support marketing measurement or relevant promotions where we use such technology and have the required consent.

We only use cookie categories that are deployed through the live PerplexAI website and services.

3. Categories of Cookies

Depending on the features you use, PerplexAI may use the following categories.

Strictly Necessary Cookies

Strictly necessary cookies are required for the website and core services to function. They may support account login, session management, security, payment or checkout functionality, fraud prevention, cookie-consent records, load balancing and essential technical functions.

Because these cookies are necessary to provide a secure and functioning service, they may be set without consent where permitted by applicable law. You can block them through browser settings, but doing so may prevent you from logging in, making a payment or using core PerplexAI features.

Functional and Preference Cookies

Functional cookies remember choices such as language, interface preferences, audio or platform settings, login preferences and other user-selected settings. They help make the platform more convenient and consistent when you return.

If you disable these cookies, some preferences may not be saved and parts of the service may work less smoothly.

Analytics and Performance Cookies

Analytics and performance cookies help us understand website visits, traffic sources, pages viewed, navigation, feature usage, general interaction patterns, technical errors and performance. This information helps us diagnose issues and improve PerplexAI. Where required, analytics and performance cookies will operate only after you provide valid consent.

Marketing and Advertising Cookies

If PerplexAI uses marketing, advertising or remarketing technologies, these cookies may help measure campaigns, limit repeated advertising and show more relevant PerplexAI promotions. They may involve third-party providers receiving cookie, browser or device identifiers and may track interactions across websites or services. Marketing cookies will be used only where enabled and where the required consent has been obtained. You can reject or withdraw consent for them through the cookie-preference tool.

4. Authentication and SaaS Functionality

As an AI and SaaS platform, PerplexAI may use essential technologies to maintain secure logged-in sessions, authenticate accounts, protect against unauthorised access, remember account preferences and support AI project dashboards and related service functionality.

These technologies may be necessary to provide functions such as account access, saved projects, AI voice-generation settings, service limits and secure communication between your browser and our systems.

5. Third-Party Cookies

Approved third-party service providers may set or access cookies and similar technologies when they provide services to PerplexAI. Depending on our live technology stack, these may include:

  • Analytics and performance-monitoring providers.
  • Payment and fraud-prevention providers.
  • Authentication and security providers.
  • Customer-support, email and communication tools.
  • Embedded-content providers.
  • Advertising or social-media platforms, where enabled.

Third-party providers may process information under their own privacy and cookie policies. We do not permit third parties to use our services for purposes that are inconsistent with applicable law or our agreements with them. The exact cookie names, providers, purposes and retention periods will be confirmed through a website cookie scan and reflected in the cookie-preference tool or an updated cookie table where appropriate.

6. Similar Tracking Technologies

In addition to cookies, PerplexAI may use pixels, tags, local storage, SDKs, browser identifiers, device identifiers and related technologies. These may help us:

  • Understand whether an email or website interaction occurred.
  • Maintain service settings and user preferences.
  • Measure technical performance and service use.
  • Improve website reliability and security.
  • Support consent records and permitted marketing measurement.

Where these technologies are not strictly necessary, we apply the same consent and transparency approach described in this Policy.

7. Cookie Consent

For users in Cyprus and the European Union, PerplexAI will seek valid consent before setting or accessing non-essential cookies where required by law. Our cookie banner or preference centre, where available, allows you to accept, reject or manage optional cookie categories. Consent should be freely given, specific, informed and as easy to withdraw as it is to provide. Necessary cookies are distinguished from optional cookies because they support core website or service functions.

Rejecting optional cookies will not prevent you from accessing the basic public website, although some optional functionality or personalised features may be unavailable.

8. Managing and Withdrawing Consent

You can change or withdraw your non-essential-cookie consent at any time through the PerplexAI cookie-preference tool, where available. You can also block or delete cookies through your browser settings. Browser settings differ by provider, so please refer to your browser’s help materials for instructions.

Withdrawing consent does not affect processing carried out before you withdrew it. Blocking essential cookies may affect login, account security, payment, AI project dashboards, saved settings and other core service functions.

9. Cookie Retention

Cookie retention depends on the type and purpose of the technology:

  • Session cookies generally expire when you close your browser or end a session.
  • Persistent cookies remain for the period specified by the provider or until you delete them.
  • Third-party cookie durations are governed by the relevant provider settings.
  • Cookie-consent preferences are retained for an appropriate period so that we can remember and demonstrate your choice, subject to applicable law.

A detailed cookie table, showing the cookie name, provider, purpose, category and duration, will be maintained for the cookies actually deployed through PerplexAI.

10. GDPR and EU Privacy Requirements

Where information collected through cookies or similar technologies constitutes personal data, PerplexAI processes it in accordance with applicable Cyprus and European Union privacy requirements, including the GDPR and applicable electronic-communications rules. Our Privacy Policy provides further information about legal bases for processing, personal-data sharing, international transfers, retention, security measures and your privacy rights.

11. Changes to This Cookie Policy

We may update this Cookie Policy when we introduce or remove cookies, analytics tools, integrations, features or legal requirements. The latest version will display the Last Updated date. Where a change requires renewed consent, we will ask for it through the relevant consent tool.

12. Contact Us

For questions about cookies, tracking technologies, cookie preferences or privacy practices, contact:

Company Name: Webnatics LTD
Website: https://staging.boutiqueq.com
Support Email: support@staging.boutiqueq.com
Info Email: info@staging.boutiqueq.com
Address: Voukourestiou 25, 3045 Limassol, Cyprus

FAQs

Frequently Asked Questions

No. Preview playback is always free. Credits are deducted only when you generate and download final audio.

Yes. All payments are processed using encrypted, globally compliant payment systems. Perplex AI does not store sensitive payment information.

Failed or preview-only generations do not consume credits.

Commercial usage rights are included in Pro and Custom / Enterprise plans. Free and Starter plans are for personal use only.

Yes. Paid plans reset monthly based on your subscription. Free plan credits are one-time only.

Credits are based on characters. Every credit allows up to 200 characters of generated speech. Longer text simply uses multiple credits.